Mental Health Crisis

Dealing with a mental health crisis or emergency

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. You may feel great emotional distress or anxiety, can’t cope with day-to-day life or work, think about suicide or self-harm, or experience hallucinations and hearing voices.

A crisis can also be the result of an underlying medical condition, such as confusion or delusions caused by an infection, overdose, illicit drugs or intoxication with alcohol. Confusion may also be associated with dementia.

Whether you experience a sudden deterioration of an existing mental health problem, or are experiencing problems for the first time, you’ll need immediate expert assessment to identify the best cause of action and stop you getting worse.

Non-urgent advice: Important Notice

If you need urgent physical health care or an urgent mental health assessment, then you should attend A&E

Other people who can help: 

  • Bolton Listening Lounge: (Open 7 days a week 3.00pm – 10.00pm) The Listening Lounge is a new service in Bolton providing face to face and telephone mental health support and a safe, supportive space for people in mental distress and crisis. If you need to see and speak to someone for support, please ring ahead of visiting.  Phone: 01204 917739
  • Mental Health Crisis helpline: [24/7] You can also ring the 24/7 Mental Health Crisis helpline for all ages on 0800 953 10285
  • Text: SHOUT to 85258 (24h)